Delete Your Account

GymSpaces is operated by GymSpaces Limited. You can permanently delete your GymSpaces account and request deletion of its associated data at any time, directly inside the app or by emailing us. Both routes use the same account deletion process after ownership is verified. Deletion cannot be undone; some cleanup continues after your account closes, and some records are kept or managed separately as explained below.

Cancel a subscription separately

Deleting your GymSpaces account or uninstalling the app does not cancel a GymSpaces Pro subscription billed by Apple or Google. If you subscribe, cancel it in the store where you purchased it before deleting your account. Cancellation stops renewal. If you keep your GymSpaces account, Pro continues through the paid period. Closing the account ends your app access while deletion continues. It does not automatically refund remaining subscription time.

Deleting your GymSpaces account does not request a refund. For an Apple-billed purchase, request a refund from Apple. For a Google Play purchase, start with Google Play's refund process and contact us if Google directs you to the developer or if your purchase was not delivered. Refund eligibility is not guaranteed.

Delete in the app

The fastest way to delete your account is from inside GymSpaces:

Open the GymSpaces app on your phone (iOS or Android).
Go to your Profile, then open Settings.
Choose Delete account.
Review the deletion details, confirm the request, then confirm your identity.

The app shows progress and lets you retry an interrupted closure. Keep the original phone to view its saved deletion updates, including items still being deleted, kept separately or needing attention. On other phones, cleanup waits for GymSpaces to reconnect and confirm that the account was deleted. Watch cleanup may also wait for reconnection.

Request deletion by email

If you cannot access the app, you can ask us to delete your account for you. Email support@gymspacesapp.com using the subject line "Delete my account".

We verify ownership before starting deletion. An email's sender address alone is not proof: we may direct you to sign in or send a confirmation to the verified address already on your account. If you cannot access that address, use your sign-in provider's recovery route. Do not send passwords, sign-in codes, health exports, medical documents or unnecessary attachments.

Deletion begins as soon as we have confirmed the request is yours. We act on every deletion request within 45 days of receiving it.

What gets deleted

The account deletion process removes your active GymSpaces records, including:

Your account and profile
Your body metrics
Your programs and workout logs
Your nutrition logs
Your recovery data
Readings imported from Apple Health or Health Connect
Your goals and personal records
Your age-eligibility decision

If you used Sign in with Apple, the deletion process also revokes that sign-in for GymSpaces.

Deleting GymSpaces data does not delete data another app placed in Apple Health or Health Connect. Workouts GymSpaces added to Apple Health remain unless you separately select their removal during closure. That option targets only workouts the watch can identify; unavailable or unconfirmed removal needs manual action in the Health app.

Delete history without deleting your account

You can delete the whole history of an optional feature and keep your account. In the app, go to your Profile, open Settings, then choose Privacy controls. Under Manage my data you can choose:

Delete Nutrition history — your Nutrition diary, targets, recipes, foods, plans, templates and shopping lists.
Delete Body history — the measurements saved with Body measurements, including weight readings imported from your device.
Delete Recovery history — the check-ins and session effort ratings saved with Recovery, and the readings imported from your device into Recovery.

The app lists what each action removes, and what it leaves in place, before you confirm. Deleting history leaves the feature on or off as it is, and entries you add afterwards are kept. Your account and your workouts are not deleted. The deletion completes when the app is connected. Apple Health and Health Connect keep their own records.

Each device import also has Disconnect and delete imported data on its own page in Privacy controls. It removes the readings imported from your device from GymSpaces and keeps your manual entries.

What we may retain

Deletion records, service logs and disaster-recovery copies have separate retention periods. A limited deletion record is kept for 24 months after the deletion workflow reaches its final status; it contains no deleted content. Disaster-recovery copies expire within six months. If one is ever restored, your deletion is applied again before it is used. Apple and Google manage store subscriptions and purchase history separately. Deletion of your subscription-service profile can continue after account closure.

We cannot confirm deletion of every analytics or crash-report copy. Reports already queued on a device may still upload, and per-person deletion of retained crash reports is unavailable. Food-provider request-log deletion is also unconfirmed. Your deletion updates distinguish these limits from verified deletion. See our Privacy Policy for more detail.

Questions

If you have any questions about deleting your account or your data, contact us at support@gymspacesapp.com and we will be happy to help.

Your other privacy rights, our response times and how to appeal a decision are in the Privacy Policy and, for Washington and Nevada residents, the Consumer Health Data Privacy Policy. Privacy requests can also go to privacy@gymspacesapp.com.