Support

Contact

The fastest way to reach us is by email at support@gymspacesapp.com.

To help us sort things out quickly, let us know which device and operating system you’re using, the app version and a short description of the steps that led to the issue. Do not send passwords, sign-in codes, health exports, medical documents, injury photos or unnecessary health and nutrition details. Remove unnecessary attachments before sending.

Frequently asked questions

What is GymSpaces?

GymSpaces is an all-in-one strength training app. Instead of juggling three separate apps, you get serious program building, real-time workout tracking, nutrition, recovery, coaching, and analytics — all in one place. You can explore everything it does on our features page.

Which devices are supported?

GymSpaces currently runs on iPhone (iOS) and Android, with Apple Watch and Wear OS apps that control the workout on your phone.

Do I need a gym?

No. Programs and exercises support both gym and home environments, so you can train with a full rack of equipment or with whatever you have at home.

Is GymSpaces free?

Yes — the current free plan includes a complete training log, with no ads and no cap on how much you train. GymSpaces Pro is an optional subscription that adds deeper training tools, expanded analytics history, and meal planning; see pricing for what it includes and what it costs.

How do I manage or cancel GymSpaces Pro?

In the app, open Profile, then Settings, scroll to Subscription and choose Manage Subscription. You can also manage it directly through your Apple App Store account or Google Play account. Cancelling stops the next renewal; if you keep your GymSpaces account, Pro access continues until the current paid period ends. Uninstalling GymSpaces or deleting your GymSpaces account does not cancel the store subscription.

How do I request a subscription refund?

For an Apple-billed purchase, request a refund through Apple; GymSpaces cannot issue an Apple App Store refund. For a Google Play purchase, start with the Google Play refund process. Contact us if Google directs you to the developer or if your purchase was not delivered. Refunds are reviewed under the applicable platform rules and are not guaranteed.

Are training Circles available?

No. Private social features, including Circles, shared workouts, live partner sessions, and invitations, are unavailable in the current release. Existing invite links cannot be accepted.

How is my health and fitness data used?

Health and fitness data supports the features you choose to use. Optional features have separate privacy choices, and you can review or turn them off in Settings. We never sell your data. For details about each use, service providers, and deletion, see our Privacy Policy.

How do I delete my account?

You can remove your account and associated data at any time. Follow the steps on our Delete Your Account page.

How do I contact you?

Email us at support@gymspacesapp.com. Please follow the information-sharing guidance above.